Your privacy is more than a legal obligation to us — it is a trust we uphold wholeheartedly. This Privacy Policy transparently explains how 7c77 collects, uses, stores and protects your personal data at all times.
Six core principles that guide how we manage every member's personal data with transparency, security, and accountability.
All personal data and financial transactions are protected with 256-bit SSL encryption and TLS 1.3 security protocols. Sensitive information such as passwords is stored in a hashed format that cannot be decrypted by anyone, including 7c77 staff.
7c77 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we use it solely for the clearly stated platform operational purposes.
You have full rights to access, correct, download, or delete your personal data at any time. Your data management requests will be processed within 14 business days by the 7c77 support team, available 24/7.
Personal data of Malaysian members is stored in data centres located in secure, regularly audited zones. We fully comply with the Malaysia Personal Data Protection Act (PDPA) 2010, ensuring your data is not transferred across borders without your consent or adequate safeguards.
In the event of any security incident involving your data, 7c77 will issue prompt notice within 72 hours to the relevant authorities and notify affected members via their registered email without undue delay.
7c77's data security infrastructure undergoes regular internal and external audits by independent verification bodies. Any identified vulnerabilities are addressed proactively to ensure our data protection standards remain at the highest level.
This document provides a complete and transparent explanation of 7c77's privacy practices. By using our platform, you agree to the collection and use of information as described here. Please read this policy carefully — it is written in plain, easy-to-understand language, not complex legal jargon.
This Privacy Policy is issued by 7c77 ("we", "Platform", or "7c77") and applies to all users who access or use the 7c77 website, our mobile app, and all related services we offer in Malaysia. This document clearly explains the types of personal data we collect, the purposes of such collection, how we protect it, and the rights you hold as the data owner.
7c77 takes your privacy very seriously. We operate in full compliance with the provisions of Malaysia Personal Data Protection Act (PDPA) 2010 and adhere to the principles of fair, lawful and transparent data processing. This policy also reflects international best practices in personal data management.
This Privacy Policy is written specifically for users in Malaysia. In the event of any conflict between other language versions and this version, this version shall prevail.
7c77 only collects data that is strictly necessary for platform operations — nothing more. Every piece of information you provide is used responsibly and with a clear purpose, not simply collected and left without reason.
We collect your personal data through various means — directly when you register or use our platform, automatically through tracking technologies, and occasionally from trusted third-party sources. Below is a detailed breakdown of the types of data we collect:
| Data Category | Sample Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Registration form, KYC |
| Contact Data | Email address, phone number, residential address | Registration form, profile update |
| Financial Data | Bank account number, bank name, deposit/withdrawal transaction records | Payment processing, advanced KYC |
| Technical Data | IP address, device type, web browser, operating system, device ID | Automatically during use |
| Usage Data | Game history, betting records, session duration, favourite games | Automatically during gameplay |
| Communication Data | Support correspondence, feedback, complaints | Live chat, email, support tickets |
Sensitive data: 7c77 does not collect sensitive data such as medical information, religious beliefs, or political views. The only information that may be considered sensitive is your financial data, which we protect with the highest-grade encryption.
Children's data: The 7c77 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from minors. Should we discover that such data has been collected inadvertently, it will be deleted immediately.
7c77 uses your personal data responsibly and only for the following legitimate purposes. We will not use your data for purposes unrelated to platform operations without obtaining your consent first:
7c77 does not sell your personal data to anyone. However, in the context of legitimate platform operations, we may share your data with certain categories of third parties under strict conditions:
Service Provider: Companies that help us operate the platform, including payment gateway providers (DuitNow, FPX, TNG eWallet, GrabPay, Boost), gaming software providers and cloud service providers. All parties are bound by strict data confidentiality agreements and may only use your data for purposes we specify.
Regulatory Authority: We may disclose your data to government authorities, law enforcement agencies, or financial regulators when required by applicable law or by a valid court order.
Analytics Partners: Anonymised and aggregated usage data (containing no personally identifiable information) may be shared with analytics partners for market research and service improvement purposes. This data cannot be traced back to you personally.
7c77 makes a firm commitment: we have never and will never sell, rent, or trade your personal data to any advertising company, data broker, or third party for commercial purposes. This is our promise to you.
We continuously invest in the latest security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:
While we take every necessary step to protect your data on our end, security also depends on your own actions. Make sure you use a strong and unique password, enable 2FA, do not share your login credentials, and only access 7c77 through our official website or app.
7c77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core website functions such as login sessions and security. Cannot be disabled. | Session / 24 hours |
| Preference Cookies | Stores your preferences such as language, display settings, and gaming preferences. | 30 days |
| Analytics Cookies | Helps us understand how users interact with the platform for improvement purposes. | 90 days |
| Security Cookies | Used to detect suspicious login attempts and protect your account. | 7 days |
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect certain functions of the 7c77 platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
Under Malaysia's PDPA 2010 and the privacy principles we uphold, you have the following rights regarding your personal data held by us. All privacy rights requests can be submitted through the 7c77 support team and will be processed within 14 business days.
You have the right to obtain a copy of all personal data we hold about you in an easily readable format.
You have the right to request correction of any personal data that is inaccurate, incomplete, or out of date.
You have the right to request deletion of your personal data under certain circumstances, subject to our legal obligations.
You have the right to request that we restrict the processing of your data while a dispute or review is in progress.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another party.
You may object to the use of your data for direct marketing purposes at any time without penalty.
7c77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or to comply with applicable legal requirements. The following are our data retention guidelines:
When your data is no longer needed and there are no legal obligations preventing its deletion, 7c77 will securely delete or anonymise the data using industry-standard methods. You will receive email confirmation once your data deletion request has been fully carried out.
7c77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make significant changes, we will:
Continued use of the 7c77 platform after the effective date of any amendment is deemed acceptance of the updated Privacy Policy. If you do not agree with any changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns or wish to submit a request regarding your privacy rights, the 7c77 Data Protection Officer (DPO) team is ready to assist you:
Live Chat 24/7
The fastest way to get help. Our agents are ready to assist you at all times.
Official Email
Contact us at [email protected] for more detailed privacy enquiries.
We are committed to responding to all privacy-related enquiries within 3 business days and fulfil data rights requests within 14 business days. For complex cases, we will notify you within 3 business days if additional time is required.
As a 7c77 member, you have full control over your personal data — here is our commitment to you